Shipping policy

Last updated: May 2026 — Applies to all orders placed at aodims.com, United States.

This page explains where we ship, how orders are processed, how long delivery typically takes, and what to do if something does not go as planned. All information on this page applies to orders placed on aodims.com.

Where We Ship

We currently ship to the contiguous United States (48 states) only.

We are not able to ship to the following destinations at this time:

Alaska
Hawaii
Puerto Rico
US military addresses (APO / FPO / DPO)
US territories (Guam, US Virgin Islands, Northern Mariana Islands)
International destinations outside the United States

If your shipping address falls into one of these categories, please contact us at lambhilary194@gmail.com before placing an order. Your order will not be charged until we confirm it can be fulfilled to your address.

We do not currently offer international shipping. Orders placed with an international shipping address will be cancelled and fully refunded.

Shipping Costs

Standard shipping is free on all orders shipped within the contiguous United States. There is no minimum order amount required to qualify for free shipping.

Shipping method: standard ground shipping via USPS or equivalent carrier
Shipping cost: $0.00 on all eligible orders
No hidden fees are added at or after checkout
The shipping cost shown at checkout is the final amount — it will not change after your order is placed

Expedited or express shipping is not available at this time. We offer standard shipping only. If you need a product urgently, please factor in the estimated delivery timeline below before ordering.

Re-delivery shipping costs: If a package is returned to us as undeliverable and you request reshipment, a standard shipping fee will apply to the second delivery attempt. We will contact you before processing any additional charges.

Shipping Carrier

Most orders are delivered by USPS. In some cases, orders may be fulfilled by an equivalent carrier based on delivery location and package details. Carrier selection is made at the time of fulfillment and cannot be manually selected at checkout.

Order Processing Time

Orders are prepared after payment is confirmed. Processing time is separate from transit time — both are included in the total estimated delivery window.

Order cut-off time: 2:00 PM Mountain Time (MT), Monday through Friday
Orders placed before 2:00 PM MT on a business day are typically processed the same day
Orders placed after 2:00 PM MT, or on weekends and US federal holidays, begin processing on the next business day
Processing time: 1–3 business days

Business days are Monday through Friday, excluding US federal holidays (New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day).

If an item is temporarily out of stock or if your order is affected by any delay, we will notify you by email as soon as possible.

Estimated Delivery Timeline

The following timeline applies to orders shipping within the contiguous United States. All times are in business days (Monday through Friday, excluding US federal holidays).

Order processing: 1–3 business days after payment is confirmed
Transit time (US domestic): 5–6 business days after dispatch
Total estimated delivery time: 6–9 business days from the date your order is placed

Delivery times are estimates. Actual delivery may vary due to carrier delays, weather conditions, peak order periods (such as holidays), or other factors outside our control. We do not guarantee specific delivery dates.

Local pickup is not available. All orders ship from our fulfillment partner’s warehouse.

Customs and Import Duties

All orders on aodims.com ship domestically within the contiguous United States. No customs fees, import duties, or international taxes apply to orders placed on this site.

We do not ship internationally at this time. If international shipping becomes available in the future, this policy will be updated with full details on duties and tax responsibilities.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. Use it to monitor delivery status directly through the carrier’s website.

Tracking emails are sent to the email address provided at checkout
If you have not received a tracking number within 3 business days of placing your order, check your spam folder first
If it is still missing after checking spam, contact us at lambhilary194@gmail.com with your order number

Undeliverable Packages

USPS attempts delivery up to three times. If a package is returned to us as undeliverable, this is usually due to one of the following reasons:

An incorrect or incomplete shipping address was entered at checkout
No one was available to receive the package and no safe location was available for the carrier to leave it
Delivery was refused at the address

If your package is returned to us, we will contact you by email to arrange reshipment. Please note that a reshipment fee may apply for a second delivery attempt. To avoid this, please double-check your shipping address carefully before completing checkout.

Order Cancellations

We process orders promptly to minimize delays. Because of this, our cancellation window is limited.

Orders may be cancelled before 2:00 PM MT on the same day the order is placed
Cancellation requests must include your order number
Once an order has been processed or shipped, it cannot be cancelled — you would need to follow the return process instead

To request a cancellation, email lambhilary194@gmail.com with your order number as soon as possible. We cannot guarantee cancellation if the order has already entered processing.