Contact information
You can reach us by email at lambhilary194@gmail.com, or use the contact form below. A real person on our US team reads every message we receive.
How We Can Help
Order status and tracking — If your order has not arrived or you would like a tracking update, include your order number when you write to us and we will look into it right away.
Product questions — Not sure which product fits your situation? We are happy to help you choose the right option before you buy.
Returns and exchanges — We offer a 30-day return window from the date of delivery. If something is not right, let us know and we will walk you through the process. See our full return policy for details.
Damaged or defective items — If your item arrived damaged or is not working as described, email us a photo and your order number. We will make it right.
Anything else — General questions, feedback, or anything else related to your order or shopping experience — we are reachable at lambhilary194@gmail.com.
Response Time
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Monday through Friday: within 1 business day
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Weekends and public holidays: we do our best to respond within 1–2 business days. Messages received on weekends will be picked up on the next business day.
All times refer to Mountain Time (MT), Denver, Colorado. When you reach out, a real person responds — not an automated reply. For faster help, please include your order number and a brief description of your question.
Company Information
The information below is provided in plain text as required for business transparency. This matches our registered business details.
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Company name: BUFFALO SPARK LLC
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Trading as: Aodims
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Business address: 1500 N GRANT ST NUM 10510, DENVER, CO 80203, United States
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Email: lambhilary194@gmail.com
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Customer service hours: Monday through Friday, Mountain Time
Aodims is operated by BUFFALO SPARK LLC, a registered US business. We sell directly to customers across the contiguous United States and handle all customer communication from our US operations team.